Privacy Policy

Last updated: January 2025

1. Introduction

Introducr ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

When you use our services, we may collect:

  • Name and contact information (email, phone)
  • Loan requirements and financial information
  • Property and security details
  • Business information (if applicable)

Automatically Collected Information

  • IP address and browser information
  • Pages visited and time spent on site
  • Referral sources
  • Device information

3. How We Use Your Information

We use your information to:

  • Connect you with suitable private lenders
  • Provide customer support and guidance
  • Send relevant updates and resources
  • Improve our services and website
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Private Lenders: When you request an introduction, we share relevant details with potential lenders
  • Service Providers: Third parties who help us operate our business
  • Legal Requirements: When required by law or to protect our rights

We do NOT sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with privacy authorities

8. Email Communications

If you provide your email, we may send you:

  • Service updates and lender introductions
  • Educational content and resources
  • Promotional offers (you can unsubscribe anytime)

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: hello@introducr.com.au