Privacy Policy
Last modified: February 17, 2024
Introducr (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our website and services. By using our platform, you agree to the practices described in this policy.
1. What Information We Collect
We may collect the following types of personal information:
1.1 Information You Provide Directly
- Name, email address, phone number, and any other contact details.
- Loan request details, including financial information you provide to be introduced to private lenders.
- Any communication you have with us, including inquiries and feedback.
1.2 Information Collected Automatically
- IP address, device information, and browser type when you visit our website.
- Website usage data, such as pages visited, time spent on the site, and referral sources.
- Cookies and tracking technologies (see Section 7).
1.3 Information from Third Parties
- If referred by a broker or third-party introducer, we may receive additional borrower details.
- Information from private lenders regarding your inquiry.
2. How We Use Your Information
We use your personal information to:
- Connect you with private lenders who may offer financing.
- Respond to your inquiries and provide customer support.
Improve our website, services, and user experience. - Conduct research and analytics to better serve our users.
- Comply with legal obligations and regulatory requirements.
We do not provide financial advice or credit assistance. Any financing decisions are between you and the lender.
3. Sharing Your Information
We may share your information with:
3.1 Private Lenders
- If you request to be introduced to a lender, we share only relevant details to facilitate the introduction.
- Lenders may require additional information, which will be handled per their privacy policies.
3.2 Third-Party Service Providers
- We may engage IT providers, data analytics services, and marketing partners to support our operations.
- All third parties must comply with strict confidentiality obligations.
3.3 Legal & Compliance Requirements
- We may disclose personal information if required by law, legal process, or regulatory authorities.
- If we detect fraud or suspicious activity, we may report it to law enforcement.
We do not sell your personal data to third parties.
4. Data Security
We take reasonable steps to protect your personal information, including:
- Secure servers and encryption protocols.
- Restricted access to sensitive data.
- Regular security audits and updates.
Despite these measures, no system is 100% secure. We encourage you to protect your account and personal details when sharing information online.
5. How Long We Keep Your Data
We retain personal information only as long as necessary to:
- Fulfill the purpose for which it was collected.
- Comply with legal and regulatory requirements.
- Resolve disputes and enforce agreements.
If you request deletion of your data, we will comply unless retention is required by law.
6. Your Rights & Choices
Under Australian Privacy Laws, you have the right to:
Access Your Information – Request details on the personal data we hold about you.
Correct Your Information – Ask for corrections to inaccurate or incomplete data.
Opt-Out of Marketing – Unsubscribe from promotional emails at any time.
Request Data Deletion – Ask us to delete your personal data (subject to legal obligations).
To exercise these rights, contact us at privacy@introducr.com.au.
7. Cookies & Tracking Technologies
We use cookies and tracking tools to enhance user experience and analyse website traffic.
You can manage cookies through your browser settings. Disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to external sites, including lenders. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.
9. International Data Transfers
We operate in Australia, but some service providers may store data in other countries. By using our services, you consent to potential international data transfers, where applicable privacy safeguards are in place.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
For any questions about these Terms, please contact us at:
Email: privacy@introducr.com.au
Mail Address: PO BOX 8607 GC MAIL CENTRE 9726
Important Notice: Introducr does not provide financial advice, credit assistance, or lending services. All financing arrangements are between the borrower and the lender. We recommend seeking independent financial or legal advice before proceeding with any loan agreement.